ClearComplaint
ClearComplaint Support
Use ClearComplaint support if you need help with checkout, a delivery link, a paid letter, feedback or a business enquiry.
What support can help with
Support can help with checkout questions, missing delivery links, product feedback, billing queries and business enquiries.
What to include
If the question relates to a paid order, include the email address used at checkout and any order reference you have. Avoid sending unnecessary sensitive complaint details through the support form.
Where to send your message
The fastest route is the contact page. Messages are stored in the admin engagement console so they can be reviewed and routed.
Complaint letters
To create a new complaint letter, use the complaint-letter generator rather than the support form.
Common questions
Questions about this page
I paid but cannot find my letter. What should I do?
Use the contact page and include the email address used at checkout so the order can be checked.