Create a clear UK complaint letter in minutes
Build a structured complaint letter for your company, issue and desired outcome. Start with a free preview, then unlock the full editable version only when you are ready.
Useful for refunds, delays, billing disputes, faulty goods, poor service and ignored complaints.
One clear journey: add details, check the free preview, then unlock the full editable letter if it is useful.
Complaint letter builder
Build your letter step by step
Add the company, issue, key events and requested outcome. The free preview shows whether there is enough detail before the paid unlock is offered.
1. Who are you complaining about?
Start typing a company name and select a match if it appears. If the company is not listed, you can still use your own company name.
Prepared route
Ticketmaster
Retail · written complaint
2. What is the problem?
Choose the closest issue, then add a short factual description. This becomes the complaint summary. The example below updates to match the sector and complaint reason.
What to include
Use facts, not emotion. Include what happened, when it happened, what the company said and what remains unresolved.
- Dates
- Reference numbers
- Outcome wanted
3. Key events
Add the main events that explain what went wrong. Dates help, but are optional.
Useful examples: when the issue started, when you contacted the company, any reply you received, and what remains unresolved.
4. Previous contact and desired outcome
Record how far the complaint has progressed and choose a relevant outcome for this sector.
5. Letter tone and references
Choose the tone and add identifiers that help the company locate your case.
6. Review your complaint
Check the essentials, then generate a protected preview. The paid unlock appears only after the preview is ready.
Free to preview. Unlock the full editable letter for £3.00 only if the preview is useful.
- Free to preview
- Full editable letter £3.00
- No subscription
- Review and edit before sending
Free preview generated
Formal complaint regarding unresolved issue
This is a short real preview excerpt from your complaint details. Unlock the full version to copy, edit and send the complete letter. AI-written preview excerptDraft prepared for review
Dear Company Complaints Team,
I am writing to make a formal complaint about an unresolved issue. I have set out the key events below and ask the company to provide a clear remedy within 14 days.
- Add the key events to create a clearer complaint timeline.
I am asking the company to review the complaint and provide a clear remedy.
- Background and timeline
- Previous contact
- Requested outcome
- Escalation wording
- Closing paragraph
Preview includes
- Real AI-written preview excerpt
- Subject line and personalised opening
- Short issue summary and requested outcome
Full letter unlocks
- 500+ word editable complaint letter where enough detail is provided
- Full timeline, background and remedy request
- Escalation-ready wording and final closing section