ClearComplaint
AI-Assisted Complaint Letter Builder

Create a structured UK complaint letter designed to get a response

Describe your issue and the system will organise it into a clear, structured complaint letter. Your complaint timeline, requested outcome and relevant legal framing are prepared automatically.

UK-focused complaint logic Readiness score Protected preview
Your complaint letter will include
  • Clear summary of the issue
  • Structured timeline of events
  • Relevant consumer rights context
  • Defined remedy request
  • Escalation-ready wording
Complaint Builder
Complete the steps below. The readiness panel updates after analysis.
Step of 6
1. Who are you complaining about?

Start typing a company name and select a match if it appears.

2. What is the problem?

These options change based on the selected sector.

3. Key events

Add the main events that explain what went wrong. One clear event is enough to continue. Dates help, but are optional.

Useful examples: when the issue started, when you contacted the company, any reply you received, and what remains unresolved.
4. Previous contact and desired outcome

Tell us how far the complaint has already progressed and what outcome you are seeking.

5. Complaint strength and references

Choose how strong the wording should be and add useful identifiers.

Friendly Formal Legal Pre-Ombudsman
6. Prepare complaint analysis

Analyse the information you entered to prepare the complaint structure and assess the strength of the case presentation.

Complaint summary
Company:
Sector:
Complaint type:
Desired outcome:
Strength:
Ready to unlock
Prepare analysis
Complaint strength
See how strong and complete your complaint currently appears
/ 100
Suggestions to strengthen the complaint
What your letter will contain
These sections have been prepared for your complaint letter
Preview of your complaint letter
Likely subject line:
Final step

Your complaint letter has been prepared

Unlock the full complaint letter to copy, send, or adapt before submitting it to the company. The letter includes a clear summary of the issue, your timeline of events and the resolution you are requesting.

Instant access • No subscription • Edit before sending
Clear complaint summary
Structured timeline of events
Defined remedy request and deadline
Escalation-ready wording

How the complaint builder works

The generator organises your complaint into a structured format used by consumer complaints and dispute resolution schemes. Clear timelines and defined outcomes make complaints easier for companies to assess.

Why structured complaints work better

Complaints presented with a clear timeline, requested outcome and supporting details are more likely to receive a meaningful response than unstructured messages.

Typical next step

Once generated, the complaint letter can be sent to the company as your formal written complaint. If the issue remains unresolved, the same letter structure can support escalation to an ombudsman or dispute scheme.